Help & Support
Find help for TAS orders and products, or for your TAS Digital Garage account. Choose the section that fits your question.
Website & Shop HelpOrders · delivery · returns · products · FAQs
Orders
For a question about an order or a change you need to request, contact TAS and include your order number.
Delivery
Check your order and dispatch emails for updates. If a delivery is delayed or missing, contact us with your order number.
Returns
Contact us before sending an item back. Include your order number, the product and the reason for the return so we can explain the next steps.
Products
Check the product page and label for use and care instructions. If you are unsure which product to choose or how to use it, ask us.
Contact TAS
Use our contact form or email theautosalon.ie@gmail.com.
FAQs
Where can I find my order number?
It is in your order confirmation email. Include it when you contact us so we can find your order.
My item arrived damaged. What should I do?
Contact us with your order number and clear photos of the item and packaging so we can help.
TAS Digital Garage HelpAccount deletion · login · privacy · purchases · FAQs
Delete your TAS Digital Garage account
To request deletion of your account and its associated Digital Garage data, use our contact form or email theautosalon.ie@gmail.com with the subject Delete TAS Digital Garage Account. Tell us the email address registered to your account. You can make this request without signing in to the app.
We will send a confirmation request to the email address registered to your Digital Garage account. We will only process deletion after you confirm that request, or after a suitable alternative identity check if you no longer have access to that email. We will confirm when deletion is complete. Deletion removes your garage and account content; it cannot be undone. Information that must be kept for legal or transaction records may be retained where required.
Login & account issues
If you cannot sign in or access your account, contact us with your registered email address and a short description of the issue. Do not send your password.
Privacy & data
For questions about your Digital Garage information or a request to access or delete it, contact us using the details below.
Purchases & garage slots
If a purchased garage slot is missing or a payment did not appear in your account, tell us your account email, platform and transaction details. Do not send payment card numbers.
Notifications
Check your device or browser notification permission and your vehicle care notification setting. If reminders still do not arrive, contact us with your device and app details.
Friends, messaging & reporting
Use the app's reporting or blocking controls for concerning posts, comments or messages. For further help, contact TAS and describe the issue.
Contact TAS
Use our contact form or email theautosalon.ie@gmail.com. Include your Digital Garage account email and the topic of your request.
FAQs
Can I request account deletion if I cannot log in?
Yes. Use this page's contact form or email link and provide your registered account email so we can verify your request.
What should I include when reporting an issue?
Include what happened, the affected account or vehicle if relevant, and any screenshots that help us investigate. Do not include passwords or payment card details.